CRE Success Principle: First impressions are critical, but so are last ones. A poor offboarding or follow-up process can undo years of good service. Make every client interaction, from first call to final invoice, reflect your standards.

I’ve ...

CRE Success Principle: The fastest way to unlock more revenue isn’t necessarily to chase more leads. It can often be improving how effectively you move opportunities through the pipeline. Focus on where deals are getting stuck, not just on how man...

CRE Success Principle: Every process you document is an investment. Systems don’t just save time; they create consistency, accountability, and predictability, which builds the foundation for scalability.

If you’ve built a strong foundation in ...

CRE Success Principle: A high performer with a poor attitude may deliver revenue, but they’re killing morale. No deal or individual should ever be bigger than the values you believe in.

When I talk to commercial real estate principals, the big...

CRE Success Principle: Indecision can be more damaging than mistakes. People grow faster, and you will free up more time, when others know it is better to act or escalate than to just sit on a problem and do nothing.

One of the biggest challen...

CRE Success Principle: Training without follow-through is often just a sugar hit, whereas intentional goal setting, consistent accountability and ongoing coaching can truly shift results.

Commercial real estate principals wear many hats. They’...

CRE Success Principle: When professionals connect with peers in a structured group, accountability rises, insights multiply, and results compound.

In commercial real estate, opportunity is everywhere. New ideas, markets, and approaches to busi...

CRE Success Principle: Many professionals tie their importance to how busy they are, but real leadership comes from creating leverage. Make it your job to eliminate, automate, outsource, and delegate until only the highest-value work remains on yo...

CRE Success Principle: Long-term growth comes from leaning into what you do best – whether it's retail leasing, investment sales, tenant representation or something else – not chasing shiny objects outside your lane.

When I was invited to join...

CRE Success Principle: If you’re earning $200,000 a year, your effective hourly rate is $100 an hour. Every task that you do that could be done just as well by someone earning $10 or $20 an hour is costing you money and slowing down your growth.

CRE Success Principle: Training alone doesn't create results. It's the structure of consistent accountability, with clear goals, regular check-ins and peer support, that transforms knowledge learnt into meaningful outcomes.

Over the past two y...

CRE Success Principle: The way you act when an employee or client leaves you has the biggest influence on whether they ever return.

In big companies, boomerangs are employees who leave, gain experience elsewhere, and return to the fold.

Large...